Privacy Policy

Last Updated: April 22, 2025

This Privacy Policy describes how Boomerang Media Pte Ltd, trading as Frontier Myanmar (“Company,” “We,” “Us,” “Our”), collects, uses, shares, and protects your personal information when you use our website https://frontiermyanmar.net, subscribe to our newsletters, or otherwise interact with our services.

1. Information we collect

We collect information to provide and improve our services. The types of information we collect include:

Account information: When you register for an account, subscribe, or modify your profile, we collect information such as your name, email address, and password (hashed).
Payment information: When you make a payment, your payment details (like credit card number, expiry date, CVC) are collected and processed directly and securely by our third-party payment processor, Stripe. We do not store your full credit card details on our servers, though we may retain transaction identifiers and summaries for record-keeping.
Usage information: We automatically collect information about how you interact with our website and newsletters. This may include your IP address, browser type and version, operating system, device type, pages visited, time spent on pages, referring URLs, links clicked, and newsletter engagement (such as opens and clicks).
Cookies and tracking technologies: We use cookies (small text files stored on your device) and similar technologies (like web beacons or pixels) for purposes such as:
- Maintaining your login session (essential cookies).
- Analysing website usage and performance (analytics cookies).
- Remembering your preferences and personalizing your experience (functional cookies).
You can manage your cookie preferences through your browser settings.
Communications: If you contact us directly (e.g., via email), we may collect your name, email address, and the content of your message.

2. How we use your information

We use the information we collect for the following purposes:

To provide and manage services: To operate our website, deliver newsletters, manage your subscription and account, authenticate users, and process payments.
To communicate with you: To send transactional emails (like membership confirmations), newsletters, updates about our services, and promotional materials. You can opt-out of promotional emails at any time.
To improve our services: To understand how users interact with our website and content, analyze trends, gather demographic information (in aggregate), troubleshoot issues, and improve the user experience.
To ensure security: To monitor for and prevent fraudulent or unauthorised activity and ensure the security of our platform.
To comply with legal obligations: To meet legal requirements, respond to lawful requests, and protect our rights and the rights of others.

3. How and why we share your information

We do not sell your personal information. We may share your information with third parties in some circumstances, such as:

Service Providers: We share information with third-party companies that perform services on our behalf, such as:
- Payment processing: With Stripe to process your payments. (Stripe’s Privacy Policy)
- Email distribution: With our email service provider Mailchimp to send newsletters and communications. (Mailchimp’s Privacy Policy)
- Analytics: With analytics providers such as Google Analytics to help us understand website usage. This data is often aggregated or anonymised. (Google’s Privacy Policy)
- Hosting provider: Our website is hosted on dedicated servers provided by Dedistart. They provide the secure infrastructure where our website and data are stored. (Dedistart’s Privacy Policy)
Legal requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business transfers: In the event of a merger, acquisition, reorganisation, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to standard confidentiality agreements.

4. Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Account information: Retained as long as your account is active or as needed to provide you services. If you delete your account, we will delete this information within a reasonable timeframe, subject to legal retention requirements.
Payment records: Transaction data is kept for at least seven years to comply with financial and legal obligations.
Usage data: Generally retained for a shorter period or anonymised/aggregated for ongoing analysis.
Communications data: Retained as long as necessary to address your inquiry or for record-keeping purposes.

5. Data security

We implement reasonable technical and organisational security measures designed to protect your personal information from unauthorised access, use, alteration, or disclosure. These include:

Using Transport Layer Security (TLS) encryption for data transmission.
Implementing access controls within our systems.
Conducting regular security assessments. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Utilising secure data centers provided by our hosting partner, Dedistart, located in Bulgaria.

6. Children’s privacy

Our services are not directed to individuals under the age of 13 (or a higher age threshold depending on applicable jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child below the relevant age without verifiable parental consent, we will take steps to delete such information promptly.

7. Your data rights and choices

Depending on your location and applicable laws (such as GDPR or CCPA), you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-out of marketing: Unsubscribe from promotional emails using the link provided in the emails or by contacting us.
Data portability: Request a copy of your data in a machine-readable format.
Object/restrict processing: Object to or request restriction of certain data processing activities (particularly where processing is based on legitimate interests).
Withdraw consent: Withdraw your consent where we rely on it for processing (this does not affect past processing).

To exercise these rights, please contact us at: members@frontiermyanmar.net. We may need to verify your identity before processing your request.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. For significant changes, we may provide more prominent notice (such as via email or a notification on our website). We encourage you to review this policy periodically.

9. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: members@frontiermyanmar.net
Company: Boomerang Media Pte Ltd